Business-centric Contact Center Solution
AI SOLUTION FOR CONTACT CENTERS
IntWin's AI-powered contact center solution effortlessly merges with your CRM, unifying all your business tools. Its user-friendly interface and features boost productivity, making it perfect for your contact center.
Applications for Various Industries
– Answering FAQs
– Personalized Up-Sell/Cross-Sell
- Reminders & notifications & NPS serveys
– Debt collection
– Multi-channel automated 24/7 multilingual customer support
– Cost reduction
– Database management
- Info Security Management
- Improve human operator's efficiency
- Lead Generation & Qualification
– Personalized Up-Sell/Cross-Sell
- Reminders & notifications & NPS serveys
– Debt collection
– Multi-channel automated 24/7 multilingual customer support
– Cost reduction
– Database management
- Info Security Management
- Improve human operator's efficiency
- Lead Generation & Qualification
– Products & Services FAQs
- Guiding customers from interest to purchase
- Marketing (sales, promotions, special offers)
- Managing refunds & returns
- Virtual shopping in chatbot
- Order tracking & WISMO calls
– Personalized Up-Sell/Cross-Sell
- Reminders & notifications & NPS surveys
– Multi-channel automated 24/7 multilingual customer support
- Guiding customers from interest to purchase
- Marketing (sales, promotions, special offers)
- Managing refunds & returns
- Virtual shopping in chatbot
- Order tracking & WISMO calls
– Personalized Up-Sell/Cross-Sell
- Reminders & notifications & NPS surveys
– Multi-channel automated 24/7 multilingual customer support
- Answering FAQs
- Marketing (sales, promotions, special offers)
- Reminders & notifications & NPS serveys
– Multi-channel automated 24/7 multilingual customer support
– Cost reduction
- Winning Back Former Customers
– Personalized Up-Sell/Cross-Sell of bank products
- Account management & status tracking
- Debt collection
- Marketing (sales, promotions, special offers)
- Reminders & notifications & NPS serveys
– Multi-channel automated 24/7 multilingual customer support
– Cost reduction
- Winning Back Former Customers
– Personalized Up-Sell/Cross-Sell of bank products
- Account management & status tracking
- Debt collection
- Answering FAQs
– Multi-channel automated 24/7 multilingual customer support
- Virtual Tours and Property Overviews
- Scheduling property viewings
- Personal Property Recommendations
- Database management & Lead Qualification
- Mortgage Calculations
- Lease Management
- Search MLS Listings (Multiple Listing Service)
– Multi-channel automated 24/7 multilingual customer support
- Virtual Tours and Property Overviews
- Scheduling property viewings
- Personal Property Recommendations
- Database management & Lead Qualification
- Mortgage Calculations
- Lease Management
- Search MLS Listings (Multiple Listing Service)
- Answering FAQs
- Marketing (sales, promotions, special offers)
- Reminders & notifications & NPS serveys
– Multi-channel automated 24/7 multilingual customer support
- Winning Back Former Customers
- Lead Generation & Qualification
- Shipment Tracking & Status Updates
- Assisting with booking and scheduling pickups
- Marketing (sales, promotions, special offers)
- Reminders & notifications & NPS serveys
– Multi-channel automated 24/7 multilingual customer support
- Winning Back Former Customers
- Lead Generation & Qualification
- Shipment Tracking & Status Updates
- Assisting with booking and scheduling pickups
- Answering FAQs
- Reminders & notifications & NPS serveys
– Multi-channel automated 24/7 multilingual customer support
- Winning Back Former Customers
- Lead Qualification
- Appointments scheduling, consultation and lab test bookings
- Sending billings and payments
- Automating summarization of appointment with prescription, diagnosis and other information
- Outpatient care
- Reminders & notifications & NPS serveys
– Multi-channel automated 24/7 multilingual customer support
- Winning Back Former Customers
- Lead Qualification
- Appointments scheduling, consultation and lab test bookings
- Sending billings and payments
- Automating summarization of appointment with prescription, diagnosis and other information
- Outpatient care
– Answering FAQs
– Reminders & notifications & NPS surveys
– Multi-channel automated 24/7 multilingual customer support
- Lead Generation & Qualification
- Scheduling demo meetings
- Automating the process of updating clients' info
- Technical support and issue resolution
- Training and onboarding support for new IT tools
– Reminders & notifications & NPS surveys
– Multi-channel automated 24/7 multilingual customer support
- Lead Generation & Qualification
- Scheduling demo meetings
- Automating the process of updating clients' info
- Technical support and issue resolution
- Training and onboarding support for new IT tools
- Answering FAQs
- Marketing (sales, promotions, special offers)
– Reminders & notifications & NPS surveys
– Multi-channel automated 24/7 multilingual customer support
- Winning Back Former Customers
- Lead Generation & Qualification
- Accept orders via different channels (SMS, Whatsapp, Facebook, Website, Calls, etc.)
- Manage table bookings
- Engage customers
- Order tracking
– Personalized Up-Sell/Cross-Sell
- Marketing (sales, promotions, special offers)
– Reminders & notifications & NPS surveys
– Multi-channel automated 24/7 multilingual customer support
- Winning Back Former Customers
- Lead Generation & Qualification
- Accept orders via different channels (SMS, Whatsapp, Facebook, Website, Calls, etc.)
- Manage table bookings
- Engage customers
- Order tracking
– Personalized Up-Sell/Cross-Sell
– Answering FAQs
– Reminders & notifications & NPS surveys
– Multi-channel automated 24/7 multilingual customer support
- Payment reminders & Debt Collection
- New account setups
- Service outage notifications and updates
- Appointment scheduling for meter readings or service installations
- Providing energy-saving tips and advice
- Providing updates on new utility programs or initiatives
– Reminders & notifications & NPS surveys
– Multi-channel automated 24/7 multilingual customer support
- Payment reminders & Debt Collection
- New account setups
- Service outage notifications and updates
- Appointment scheduling for meter readings or service installations
- Providing energy-saving tips and advice
- Providing updates on new utility programs or initiatives
Improved connections lead to enhanced communications
Deploying a cloud-based contact center consolidates all your communications in a single platform, allowing you to collect comprehensive data on your teams' interactions with customers or prospects. By integrating your CRM with Intwin technology, you can centralize data, streamline team workflows, and enhance service quality.
Explore the various features offered by IntWin
The power dialer's features make it an automated dialing system, enabling you to make calls from a pre-established list of phone numbers. This functionality in your call center can boost call volume by up to five times per day.
With Intwin, you can make unlimited calls to over 110 countries worldwide, irrespective of your plan. Furthermore, you can receive customer calls for free. Customize the IntWin contact center to seamlessly unify all your communication channels in a straightforward and fully adaptable manner.
Direct your call center clients' calls based on the dispatcher's preferences. Stay connected continuously and manage incoming calls efficiently by implementing smart routing or priority queuing for those numbers that require a bit more attention.
Enable landline or mobile numbers in over 65 countries, providing unlimited calling to more than 110 destinations from strategically significant numbers. This capability empowers your sales teams to enhance their local presence and drive more effective prospecting outcomes.
IntWin's contact center AI solution provides a valuable tool for any center aiming to train or enhance its employees. By allowing you to listen in, you can identify areas that require improvement. Armed with this knowledge, you'll be well-equipped to deliver exceptional service to your customers.
You can analyze the volume of generated calls, monitor the performance of your customer service teams, and track all communications from your sales teams. Access detailed information and download comprehensive reports containing your contact center data at any time.
Simple Setup
Integrating a contact center is affordable and straightforward with Intwin's AI solution. Customize features, manage virtual numbers, access call recordings, and review statistics easily - capabilities that were hard to come by until recently. Digital services facilitate business prospecting, connection tracking, and ensure top-notch client communication whenever needed.
A user-friendly and intuitive interface
We all seek speed and efficiency in our contact center software. Access to a complete set of tools is crucial to ensuring that your call center becomes a crucial asset in delivering a positive user experience.
Ready to streamline communication in your Contact Center?
AI Solution for Contact Centers FAQs
- AI voice and text virtual agenta
- Omnichannels chat platform to see histrory of the conversation with the client on all channels
- Website widget
- Omnichannels chat platform to see histrory of the conversation with the client on all channels
- Website widget
Yes, our solution is highly customizable. You can tailor functionalities, add or remove virtual numbers, and access specific analytics that aligns with your business objectives.
No, our solution is designed for easy implementation. With intuitive design and comprehensive support, you can get your AI-powered contact center up and running quickly.
Data security is paramount at IntWin. We adhere to strict privacy laws and use advanced encryption methods to protect all data processed through our AI solution.
By reducing wait times, personalizing interactions, and providing round-the-clock support, our AI solution enhances the overall customer experience, leading to higher satisfaction and loyalty.
Our platform provides detailed analytics on call volume, agent performance, customer satisfaction, and more, enabling you to make informed decisions to optimize your contact center operations.
Unleash the potential of the future of customer experience Empower your agents with Intwin AI |
Ready to streamline communication in your Contact Center?
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Artificial Intelligence
Power Dialer
Contact Center Analytics
Business Phone Number
Phone: +13028303004
Email: info@intwin.tech
Address: 2810 North Church Street Wilmington, Delaware
Email: info@intwin.tech
Address: 2810 North Church Street Wilmington, Delaware
