INVESTIGATION UNITS
Public Complaints Commission
ABOUT US
The Public Complaints Commission is the machinery for the control of administrative excesses (non- adherence to procedures or abuse of law). It is an organ of the government set up to redress complaints lodged by aggrieved citizens or residents in Nigeria against administrative injustice.
The Commission aim at promoting social justice for the individual citizen. It is also an institution that provide a viable option for Nigerians or anyone resident in Nigeria seeking redress against injustice arising from administrative bureaucratic errors, omission or abuse by officials of government, or limited liability companies in Nigeria.
The Commission also has the role of improving public administration in the laws, procedures, practices, rules and regulations and standard behavior of officials. These are provided for in the ACT, CAP 37 LFN 2004.
The primary function of the Public Complaints Commission is to provide impartial investigation on behalf of the complainants who feel aggrieved by the action or inaction of the government or local government or private companies.
The Commission is independent of government bureaucracy and at the same time has extensive powers regarding confidentiality and access to all government information including the production of documents which can aid the Commission’s investigation, The Commission is empowered to enforce compliance in order to obtain the necessary information.
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THE MESSAGE OF THE CHIEF OMBUDSMAN OF NIGERIA, HONOURABLE ABIMBOLA AYO-YUSUF TO MARK THE INTERNATIONAL OMBUDSMAN DAY ON 12TH OCTOBER, 2023.
Today the Nigerian Ombudsman Institution, the Public Complaints Commission joins other countries of the world to mark the fifth annual International Ombudsman Day which comes with a call to all avenues of redress to rededicate themselves to the service of humanity where ever they are. This year’s theme for the celebration which is; ‘Diverse Role, […]
PCC FACILITATES THE RESTORATION OF ELECTRICITY TO AGO-AYO COMMUNITY AFTER TWO(2) YEARS OF TOTAL DARKNESS
The Osun State Office of the Public Complaints Commission (PCC) has recovered The AGO-AYO COMMUNITY Transformer after it was taken away by the Ibadan Electricity Distribution Company (IBEDC) for Repair. Mr Raphael Adeniyi Adeniran, the Chairman of the Community on behalf of the Community had earlier written to complain to the Commission on the lackadaisical […]
PCC Chief Commissioner Bags Prestigious Institute of Corporate Administration Award
The Honourable Chief Commissioner, Public Complaints Commission, Hon Abimbola Ayo-Yusuf has been awarded by the prestigious Institute of Corporate Administration for his outstanding dedication and commitment to service to the Nation. The Honourable Chief Commissioner was bestowed with the Fellow, Corporate Administration Institute (FCAI) for his technological mobility and visionary approach to administration on Saturday, […]
Public Complaints Commission Celebrates Director of Investigation (Public),Mrs. Abiola Oluwatoyin Janet
It was a day filled with joy and celebration as the Public Complaints Commission on the 26th of September honored Mrs. Abiola Oluwatoyin Janet, the outgoing Director of Investigation(Public). The Commission’s headquarters in Abuja played host to a colorful event attended by esteemed dignitaries and colleagues. In his address, the Honorable Chief Commissioner, Hon. Abimbola […]