Flat-rate support, security and cloud for companies of 10–100 people. You get the founders on your account, not a queue.
Six things, done properly, for a fixed monthly fee. No project minimums, no hourly billing, and no charge for asking a question.
Your whole IT function — monitored, patched, supported and documented — for one predictable monthly number per user.
Unlimited support for your staff, Monday to Friday, 8 to 6 Eastern. A live answer in business hours; outside them, the emergency line reaches an engineer who can actually fix it rather than log it.
Managed detection and response, email security, MFA and hardening — deployed, tuned and watched, not sold to you as a licence and forgotten.
Microsoft 365 management, migrations and identity.
Backups that are tested. We restore a sample every month and send you the result — most providers only find out whether a backup works on the day it matters.
A quarterly review of what’s aging, what’s exposed and what it will cost, so renewals don’t surprise you.
Most IT companies sell “comprehensive solutions tailored to your needs”. Here’s the actual work.
Average response on critical issues
Mon–Fri 8:00am–6:00pm ET — no ticket-first policy
Emergency line and monitoring
We’re a small firm. That’s the offer, not an apology — these are commitments a two-hundred-client provider won’t make.
Most providers won’t tell you what they use. Ours is on the page — you’re buying the stack as much as the people.
| Layer | Platform | What it does for you |
|---|---|---|
| Monitoring & patching | NinjaOne | Every device visible, patched and reportable |
| Ticketing | ConnectWise | Nothing gets lost; you can see the history |
| Security (EDR/MDR) | Huntress | Human-verified threat detection, 24/7 |
| Backup | Veeam | Tested restores, not hopeful backups |
| Documentation | IT Glue | Your environment written down — and yours |
| Email security | Proofpoint Essentials | Phishing and impersonation filtered before delivery |
Professional services — recruiting, consulting and advisory firms, where the whole business runs on Microsoft 365, a handful of SaaS tools, and the assumption that none of it breaks.
Companies of roughly 10 to 100 people. Below that, a managed contract rarely pays for itself, and we’ll tell you so rather than sell you one.
IntWin, Inc. is a Delaware C Corporation, incorporated in March 2023. We work remotely and support your team wherever it sits — the help desk, the monitoring and the escalation path don’t depend on someone driving to your office.
Our engineers have 10+ years in managed services between them, and you get the founders on your account rather than a queue.
IntWin, Inc. is a Delaware C Corporation, incorporated in March 2023, and our engineers have 10+ years in managed services between them. We’re deliberately small, and that’s the point: you get the founders on your account rather than a queue, and we have the capacity to onboard you properly instead of squeezing you in between two hundred other clients.
A flat monthly fee per user, with no hourly billing and no surprise invoices. We don’t publish a price list, because the honest number depends on your environment — how many people, how many servers, what’s already in place and what needs fixing before it can be supported. Two companies of the same headcount can be a world apart.
So we scope it. The free assessment tells us what you’re actually running; then you get one page with a flat monthly number and exactly what’s in it. Book a call or ring (302) 830-3004 and we’ll talk it through.
Roughly 10 to 100 employees. Below that a managed contract rarely pays for itself, and we’ll tell you so rather than sell you one.
Fifteen minutes on average for critical issues, and a live answer Monday to Friday, 8:00am–6:00pm ET. Outside those hours the emergency line is answered 24/7.
You’re month to month after onboarding and your documentation is yours to take. We’d rather earn the next month than argue about a contract.
A written report on your network, backups and security posture — what’s exposed, what’s aging, and what it would cost to fix. No obligation, and it’s yours to keep even if you never hire us.
